![]() ![]() ![]() Could I hear the clicks he described hearing in the valve? Just barely, but I would have never caught it without him pointing it out. I climbed up into the attic to understand Kyle’s assessment and was blown away by his old-school approach to very carefully listen to various components, valves, and switches and determine that there was a condensation build-up problem within a switch that was preventing the secondary burner from igniting. ![]() I’m reasonably mechanical and understand this stuff pretty well. A sharp young man by the name of Kyle worked for about an hour problem-solving and ultimately fixed the heater with no additional parts. They offered to come out to give a second opinion. When I asked about the chances that this would actually repair the problem, they said 70%.I decided to call Fox because they had always been straight shooters whenever they came out. They came out 2 more time, ultimately speculating that they needed to change out a gas valve for an additional $450. The heater worked, but would not get up to full temp. Unfortunately, the same problem persisted. It was freezing cold outside, so I called another local company with decent reviews who could get to us sooner.I’ll try not to make this story too long, but that other company came out and said the main mother board needed to be changed out at a cost of $740. Short version: Straight shooters who really know what they’re doing.Long version: Our maintenance subscription with Fox had unknowingly expired, so when our heater acted up, we … were not able to get the VIP scheduling and were forced to wait a few days for a service call. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |